"The ECMINSTITUTE offers peer-to-peer educational services in both Enterprise Content Management (ECM) and Knowledge Management (KM)."What makes the ECMINSTITUTE Education Program Unique?
Unlike traditional training programs, the ECMINSTITUTE takes a more holistic approach to education. To ensure that the educational objectives are achieved, the ECMINSTITUTE:
- Customizes each training class to individual requirements and
- Supplements traditional classroom training with peer-to-peer mentoring or coaching.
Problem:
Research at the University of Columbia suggests that when businesses train employees less than 15% of what is taught is actually ever used. Xerox further discovered that of this 15% value almost 80% is lost within twelve weeks after taking the training course. This means that for a typical business training class after three months less than 3% of the content is actually ever used or retained!
Solution:
Effective ECM and KM training begins by linking the desired outcome to the specific goals and objectives for each training class. To ensure that the training content is adequately retained and implemented the ECMINSTITUTE employs a coach or mentor to help each student meet the business objectives of the training class.
